How to reach us
The hacksawgaming.uk editorial team can be reached through two channels: direct email and the contact form on this page. Both routes deliver to the same inbox, monitored Monday through Friday, with most replies sent within 24 hours during the working week. Weekend messages typically receive a response by Monday afternoon.
Phone lines, live chat, and postal correspondence are not in use. Limiting contact to written channels keeps response quality consistent and make sures every enquiry reaches a member of the editorial team directly rather than going through a generic call centre.
Contact channels
Two ways to get in touch with the editorial team:
- Email: [email protected] – best for detailed messages, corrections that include source links, and partnership enquiries that require attachments
- Contact form: available below on this page – best for quick questions, suggestions, and general feedback
Both channels are checked at the same intervals and handled by the same editorial team. Choosing one over the other has no effect on response priority or reply time. The form delivers each submission directly to the support inbox.
Contact form
The form below is the simplest way to send a message without opening an external email client. Three fields are required: name, email address, and message. A subject line field is also included to help the editorial team route enquiries correctly – partnership requests, corrections, and reader feedback are processed separately.
Submissions trigger an automatic confirmation email to the address provided, usually within 2 minutes. If the confirmation does not arrive, checking the spam folder is the first step; if still missing, sending the same message directly to [email protected] guarantees delivery.
What to write about
Editorial corrections, factual disputes, and updates on slot data are the most common reasons readers contact the site. If an RTP figure looks wrong, a release date is off, or a feature description has gaps, send the details and the source you cross-checked against. Verified corrections are usually applied within 48 hours.
Suggestions for new reviews, feature explainer requests, and topic ideas also belong in the inbox. The team reviews every submission, though commissioned coverage depends on whether the slot in question falls within the Hacksaw Gaming catalogue and meets the editorial scope of the site.
Responsible gambling support
If gambling is becoming a problem, the editorial team is not equipped to provide direct support. Free, confidential help is available 24 hours a day through GamCare on 0808 8020 133 and through the National Gambling Helpline at the same number.
BeGambleAware.org offers self-assessment tools, deposit limit guidance, and self-exclusion referrals for the GAMSTOP scheme – the latter blocks access to all UK-licensed gambling sites for 6 months, 1 year, or 5 years depending on user choice. Independent help should always come before reaching out to a content site about gambling concerns.
